Privacy Policy

This Privacy Policy outlines how House of Fun collects, uses, and protects your personal information when you access and use our online casino services in Australia. We are committed to ensuring your privacy and protecting your data in compliance with the applicable laws and regulations, including the Australian Privacy Principles and the Malta Gaming Authority (MGA) licensing requirements.

Data Collection

When you register an account with House of Fun, we collect certain personal information necessary for providing our services. This information may include:

• Registration data such as your name, date of birth, address, and contact details
• Payment details including credit card information, bank account details, and transaction history
• Technical logs which may include your IP address, browser type, operating system, and access times
• Cookies and tracking technologies that help us enhance your experience and improve our services

We collect this data to ensure a secure and efficient gaming environment while complying with legal obligations.

Purpose of Data Usage

House of Fun uses the collected data for various purposes, including but not limited to:

• Account management: To create and maintain your account, process your transactions, and provide customer support
• Marketing communication: To send you promotional materials, updates, and information about our services, including special offers related to our online pokies
• Anti-fraud checks: To prevent and detect fraudulent activities and ensure the integrity of our gaming environment
• AML compliance: To comply with anti-money laundering regulations and obligations
• KYC procedures: To verify your identity and age to ensure responsible gaming practices

We take your privacy seriously and will only use your data in accordance with this Privacy Policy and applicable laws.

Data Sharing

House of Fun may share your personal information with third parties in the following circumstances:

• Disclosure to payment providers: To facilitate transactions and process payments securely
• Verification partners: To conduct identity checks and ensure compliance with KYC and AML regulations
• Regulatory authorities: To comply with legal obligations, respond to requests from law enforcement, and fulfill our responsibilities under the MGA license

We ensure that any third parties with whom we share your data adhere to strict security and privacy requirements.

User Rights

Under the Australian Privacy Principles, you have certain rights regarding your personal information, including:

• Right to access: You have the right to request access to the personal data we hold about you
• Right to deletion: You can request the deletion of your personal data, subject to certain exceptions, such as compliance with legal obligations
• Right to restrict processing: You may request that we restrict the processing of your personal data under specific circumstances

To exercise any of these rights, please contact our support team.

Cookie Policy

House of Fun uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small data files that are placed on your device when you visit our website. We use the following types of cookies:

• Essential cookies: These cookies are necessary for the website to function correctly and enable you to navigate the site and use its features
• Analytical cookies: These cookies help us analyze website traffic and user behavior, allowing us to improve the performance and functionality of our services

You can manage your cookie preferences through your browser settings. However, please note that disabling cookies may impact your ability to use certain features of our website.

Security of Personal Data

House of Fun takes the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse. These measures include:

• Encryption of sensitive information during transmission
• Regular security assessments and audits of our systems
• Access controls to ensure that only authorized personnel can access your personal data

While we strive to protect your information, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

Changes to This Privacy Policy

House of Fun reserves the right to modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact our support team. We are dedicated to addressing your inquiries and ensuring your privacy is respected.

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your personal information as described herein.